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A week or so ago, I was talking to my good friend Marion Chapsal and she was telling me about how her daughter came into the room while she was busy working, a cute vision patiently standing within her view. A bit crampy about being interrupted, Marion was gently reminded that she had promised Continue reading Which is the Interruption? Last week we explored the issue of leaving from the leader’s perspective, when it is precisely the leader who leaves. But what about those left behind in the organization? Filling the void and learning how to carry on after letting some valued colleagues or trusted leaders go can prove to be a lofty undertaking, Continue reading Saying Goodbye, Part Two: Left Behind A great leader leaves his mark in everything he does. She is as powerful in leaving as she is in arriving. He can be felt in what others carry on after his departure. How are leaders and the people who have followed them experiencing parting? In organizations as in all of life, change is Continue reading Saying Goodbye, Part One: The Leader Leaving. Lets continue the subject we started on the previous post “When NOT to give feedback?” I am amazed at how many times I encounter bosses that do not give feedback to certain employees because they have no hopes that they will change. When someone in your team is underperforming, not showing a capacity for Continue reading Your Silence Can Be Toxic Susan Mazza’s leadership blog, Random Acts of Leadership is one of my favorites! So when she said she was inspired by my post on positive thinking, I invited her to post here! It is my great honor to welcome her to this space and to share her thoughts with you. Every time I have Continue reading When Being Positive Can Cost You What a question, right? In the context of organizations, feedback should be commonplace, well given and well received. Is it? Lately I have been working with some great companies that are still struggling with this issue. They may have in place 360 degree systems, periodical revisions and all sorts of institutional ways to tell Continue reading When NOT to give feedback? It is a rare thing to find someone with power that does not abuse it in one way or the other. That’s why it is so truly admirable when we find people who are capable of balancing power with well doing. Some people just steer clear of power altogether. But, as many aspects of Continue reading Have Power? Don’t Abuse It! There is much to be said for outstanding service in the face of the current global difficulties. What will set you apart from your competitors and better yet, put you in front of your clients, is outstanding service, great long-term engagement, treating clients and prospects like people you truly care about. But think: its Continue reading Better Service? Don’t Be Ridiculous I often get asked about what makes a great leader. I used to try and cover all of the aspects of leadership when answering that question, because leading others is a complex and dynamic art. Now I often just answer with a simple phrase: they lead themselves first. Continue reading Self leadership – the Toughest Kind Nowadays things tend to get hectic. We are part of a dizzying pace that takes a high toll on our energy and our time. Every day, we find we have places to go, things to scratch off a seemingly endless to-do list and more tasks to discover at work. More than enough is going Continue reading The Importance of Reflection. |
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