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A great leader leaves his mark in everything he does. She is as powerful in leaving as she is in arriving. He can be felt in what others carry on after his departure. How are leaders and the people who have followed them experiencing parting? In organizations as in all of life, change is Continue reading Saying Goodbye, Part One: The Leader Leaving. There is much to be said for outstanding service in the face of the current global difficulties. What will set you apart from your competitors and better yet, put you in front of your clients, is outstanding service, great long-term engagement, treating clients and prospects like people you truly care about. But think: its Continue reading Better Service? Don’t Be Ridiculous |
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